01 Shipping Policy
02 Shipping Insurance
03 Damaged Shipments
04 Refund & Return Policy
05 Incorrect Orders
06 Customer Support
07 Research Use Notice
PatriotBio ships orders to the address provided at checkout. Delivery times are determined by the carrier once transferred and may vary by destination, weather, holidays, or other circumstances beyond our control. Customers are responsible for providing accurate shipping information; PatriotBio is not responsible for delays or issues from incorrect or incomplete addresses.
Customers may have the option to purchase shipping insurance at checkout. If selected, the shipment is covered against verified loss or shipping damage in transit, and PatriotBio will provide a replacement or refund at no additional cost if a claim is approved (claims may require photos of the package, contents, and shipping labels). If not selected, PatriotBio is not responsible for carrier delays, lost shipments, stolen packages, or damage after the carrier accepts the package — the customer assumes responsibility once transferred to the carrier.
Customers should contact Customer Support as soon as possible after delivery with their order number, photos of the shipping box, photos of the damaged product(s), and any other requested information.
All sales are final. Because PatriotBio supplies laboratory research materials, we cannot verify handling, storage, or chain of custody once products leave our facility, so we do not accept returns, exchanges, or refunds on delivered products — including for change of mind, incorrect selection, ordering errors, refused deliveries, carrier delays, or products returned after delivery. Exceptions apply only if PatriotBio determines the wrong item was shipped, or an approved insured-shipment claim is verified as lost or damaged in transit.
Customers who believe they received the wrong product should contact Customer Support within 5 business days of delivery with their order number and photos of the unopened product.
Customers should go to our Contact page for shipment and order questions.
All PatriotBio products are supplied exclusively for laboratory research purposes, are not intended for human or veterinary use, and are not intended to diagnose, treat, cure, or prevent any disease.
All products sold by PatriotBio are intended for laboratory and research purposes only. They are not for human consumption, veterinary use, or medical applications. You must be 21 years or older to purchase. By using this site you agree to comply with all applicable laws and regulations. Misuse of these products is strictly prohibited. The statements on this website have not been evaluated by the US Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. All sales are final. Due to the sensitive chain of custody requirements for research-grade peptides we do not accept returns or exchanges on any products. Domestic shipping only
© 2026 Patriot Bio. All Rights Reserved.
All products sold on this website are intended for laboratory and research purposes only. They are not for human consumption, veterinary use, or medical applications. You must be 21 years or older to purchase.
WARNING: This website contains age-restricted content.
